Return-Refund- Exchange- cancellation Policy
Return/ Refund/ Exchange/ cancellation Policy
* All sales are final. No returns or refunds*
Please be sure to order the correct items and feel free to contact us with any questions prior to your purchase.
- Returns are subject to 20% Re-stocking Fee.
- MUST be unused also in the original packaging.
- Original Shipping Cost is not refundable.
- Customer pays returning shipping cost (Doesn't mean will cost the same to return)
To return your product, you should mail your product to: 7501 McFadden Ave Huntington Beach CA 92647
We understand mistakes happens, if you feel you ordered the wrong item and want to prevent any FEE, to cancel your order . You MUST contact us by Phone the same day you placed the order to stop the shipment otherwise your are Subject to 30% Cancellation fee and if you let days go, you will be subject to 20% Re-stocking Fee.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, Contact us 714-379-9500
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund + 20% Re-stocking FEE
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at 714-379-9500